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Quick Start Guide

Connect your MagCharge pad to a compatible power adapter (20W recommended).
Place your phone on the pad — it will magnetically align for optimal charging.
The LED indicator turns on to confirm charging has started.

Troubleshooting

Issue	Possible Cause	Solution
Phone not charging	Misalignment or thick case	Remove case or realign device
LED not lighting	Power issue	Try another cable or adapter
Charger gets warm	Normal use	Ensure good airflow & avoid heat sources

Still need help?

Device Compatibility

Compatible with:

iPhone 12, 13, 14, 15 series (MagSafe)
Qi-enabled Android phones
AirPods (wireless charging case)

Metal or thick cases may interfere with charging.

Warranty & Returns

All MagCharge products include a 1-year limited warranty covering defects in materials and workmanship.

To request a replacement or refund, please see our Returns Policy.

Frequently Asked Questions

Does it work with my phone case?

Yes, as long as the case is MagSafe-compatible or less than 3mm thick without metal parts.

Can I charge other devices like AirPods?

Yes, MagCharge supports any Qi-enabled device, including AirPods with a wireless charging case.

Is it safe to charge overnight?

Yes — MagCharge includes temperature control and overcharge protection for safe overnight use.

Contact Support

If you still need help, reach out to our support team. We typically respond within 24 hours.

Email: support@magcharge.com

Live chat available Mon–Fri, 9am–6pm EST

Open Support Form

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